Additional Help for the Chrome Modal Dialogs Workaround

I personally use Google Chrome as much as possible. Lately, it's been getting more difficult to complete administrative tasks with Chrome, but I still prefer it to IE. A new issue has surfaced, and there is a workaround. Below is a document I created, because I found following Microsoft's directions for fixing this issue to be difficult. In essence, I have supplemented and reworked their help steps on this issue to make it easier to work through.

Modal Dialogs Workaround

Error message when using Google Chrome browser

The issue:

After updating to Google Chrome 37, an error is received when attempting to add a new status reason, or when editing an existing status reason, in Microsoft Dynamics CRM

 

How to fix the problem:

Navigate to the Local Group Policy editor on your machine. NOTE: Local Security Policy is NOT the same thing. Below is how to navigate to the Local Group Policy Editor.

1) Type gpedit.msc in your start menu search function, and press enter.

or 1a) Open the “Run” command box (Windows+R), and enter gpedit.msc. Click OK.

or 1b) Search the Start Menu for the word “policy” 

2) Once open, it should look like this:

3) Download the ADM Policy Templates (Click here for just the EN-US version.)

4) Right-click Administrative Templates and select Add/Remove Templates 

5) Locate and add the downloaded chrome.adm template. (For Windows users in the US, it will be in policy_templates\windows\adm\en-US.)

6) Now folders have been created under Classic Administrative Templates (ADM) for Google/Google Chrome.

7) Double-click the “Enable deprecated web platform features for a limited time”, or right click and choose "Edit".

            a) Select the “Enable” radial button. Then click “Show”.

 

b) Click in the text area, and paste in the following string value:

ShowModalDialog_EffectiveUntil20150430

 

c) Click OK on the Show Contents dialog

d) Click Apply and OK on the Enabled Deprecated Webplatform Features dialog

8) Restart the Google Chrome browser and type chrome://policy in the address bar

a) You should observe that this deprecated feature is now enabled.

Resources:

1. An error occurs in Microsoft Dynamics CRM when adding or editing Status Reasons using Google Chromehttp://support.microsoft.com/kb/3000002

2. The Chromium Projects http://www.chromium.org/administrators/policy-templates 

3. Open the Local Group Policy Editor http://technet.microsoft.com/en-us/library/cc731745.aspx

4. How Do I Enable the Group Policy Editor in Windows 8?  http://www.tomshardware.com/faq/id-1650667/enable-group-policy-editor-windows.html